Different sectors. Different needs. Solutions built around you.
Every sector has its own challenges, customers and priorities. From improving fan and visitor experiences to supporting customer service, property and health organisations, Sum Vivas builds and manages AI Digital Assistants tailored to your needs. Our solutions help people find answers, complete everyday requests and access the right support, while giving your team more time to focus on what matters and the insights to continually improve performance.
Start with the pressure you want to relieve.
That may be repeated questions, missed enquiries, avoidable administration or poor visibility into customer demand. We help you identify a practical first use case and the channels, connections and people needed to make it work.
- 01 · Fan
Fan
Assist Support fans before, during and after events.
Built forFestivals, events, venues and stadiums
- 02 · Visitor
Visitor
Assist Welcome visitors and help them find their way, on screen and in person.
Built forDestinations, attractions, retail districts and transport hubs
- 03 · Customer
Customer
Assist Help customers take the next step and reduce repetitive enquiries.
Built forRetail, ecommerce and service businesses
- 04 · Property
Property
Assist Support repeatable property enquiries and service workflows.
Built forResidential, commercial and student property: sales, lettings, maintenance
- 05 · Health
Healthcare
Assist Help people find approved information and practical support.
Built forNon-clinical support for public and private hospitals, surgeries and health centres
Better customer experiences. Less routine work. Results you can measure.
Give your customers the support they need, whenever and wherever they need it. Sum Vivas builds, manages and continually improves AI Digital Assistants that answer enquiries, handle everyday requests and free your team to focus on what matters most.
Tailored to your business and working across your chosen channels, our Digital Assistants deliver consistent, helpful service. Cortex, our reporting and analytics platform, provides clear visibility of performance, efficiency savings and return on investment, helping you understand the value delivered to your business.
Make it easy for customers to get help, wherever they are.
Give your customers convenient access to the support they need, 24 hours a day. From your website and phone to WhatsApp, social media and interactive SmartKiosks, your Digital Assistant delivers consistent, helpful service across the channels your customers prefer.
Start with the channels that matter most to your business and expand as your needs grow. Sum Vivas takes care of setup, management and ongoing improvements, helping you reach more customers, improve their experience and reduce the pressure on your team.
Frequently asked questions
Which industries do you support?
Our five solutions are FanAssist, VisitorAssist, CustomerAssist, PropertyAssist and HealthcareAssist. Each is designed around the needs of its sector, while drawing on the same managed Digital Assistant capabilities.
What if our business doesn't fit one of those sectors?
We can still explore your requirements. Our Digital Assistants can support a wide range of customer-facing activities, and we'll assess whether our capabilities are a suitable fit for your business.
Do we have to choose only one solution?
No. Your Digital Assistant can support different services, customer groups or business activities. We'll work with you to identify the right combination for your organisation.
Can we start small and expand later?
Yes. You can begin with one priority service or customer channel and introduce additional capabilities as your needs grow. Any expansion is planned around your requirements, performance and budget.
Is every capability available immediately?
Not necessarily. Some capabilities are established and available for configuration, while others require integration or bespoke development. New sector solutions may also be at different stages of readiness. We'll explain what's available and agree the scope before proceeding.
How much does a Digital Assistant cost?
Pricing depends on your requirements, chosen channels, expected usage and any integrations needed. We provide a clear proposal showing implementation costs, ongoing charges and any additional services, so you can assess the investment before committing.
Are there unexpected charges?
Our proposals explain the agreed service scope, fees, usage arrangements and any identified third-party costs. If additional work is required, we'll discuss the requirements and associated charges before proceeding.
Where could your customer experience be better?
Whether it's answering enquiries faster, making bookings easier or reducing repetitive work, we'll help you identify where a Digital Assistant could make the biggest difference. Tell us what you'd like to improve, and together we'll explore a practical solution tailored to your business.