This Cookie Policy explains how Sum Vivas Ltd (Company Number: 11923412), whose registered office is at B11 Block B Business First, Goodlass Road, Liverpool, L24 9HJ (“Sum Vivas,” “we,” “our,” or “us”), uses cookies and similar technologies on our website at www.sumvivas.com.
It should be read alongside our Privacy Policy, which explains how we handle personal data.
1. What Cookies Are
Cookies are small text files that a website saves on your device when you visit. Similar technologies, such as your browser’s local and session storage, work in the same way. They let a website remember information about your visit, for example a choice you have made, or help the website owner understand how the site is used.
In this policy, “cookies” covers cookies and these similar technologies.
2. How We Use Cookies
We keep our use of cookies to a minimum:
- Strictly necessary: a small number of items that make the website work as you would expect, such as remembering that you have closed a message. These do not need your consent, and they are not used to identify you or track you across other websites.
- Analytics (only with your consent): Google Analytics helps us understand how visitors use our website, so we can improve it. These cookies are only set if you accept them.
We do not use advertising or marketing cookies, and we do not sell information collected through cookies.
3. The Cookies We Use
Strictly necessary
| Name | Provider | Purpose | How long it lasts |
|---|---|---|---|
sv-greet-seen |
Sum Vivas (session storage) | Remembers that the greeting from Summer, our Digital Assistant, has already been shown, so it does not keep appearing. | Until you close the browser tab |
sv-greet-dismissed |
Sum Vivas (session storage) | Remembers that you closed Summer’s greeting, so it stays closed. | Until you close the browser tab |
sv-cookie-consent |
Sum Vivas (local storage) | Remembers whether you accepted or rejected analytics cookies, so we do not ask you on every page. | 12 months |
| Summer chat | Sum Vivas Digital Assistant service | When you choose to open a chat with Summer, our Digital Assistant service may store information needed to run that conversation, such as keeping it connected while you use the website. Nothing is set until you open the chat. | Until the end of the conversation or browser session |
Analytics (only with your consent)
| Name | Provider | Purpose | How long it lasts |
|---|---|---|---|
_ga |
Google Analytics (Google Ireland Limited) | Distinguishes visitors, so we can count how many people use the website and how often. | 2 years |
_ga_LN9PPG1K85 |
Google Analytics (Google Ireland Limited) | Keeps track of your session, so we can see which pages are visited and how people move around the website. | 2 years |
Google Analytics gives us aggregated reports, such as the number of visitors, the pages they view, how long they stay and roughly where they are visiting from. We do not use it to identify individual visitors. Google may process this information outside the UK; see our Privacy Policy (section 8) for how international transfers are protected, and Google’s privacy policy for how Google uses data.
4. Your Choices
When you first visit our website, we ask whether you accept analytics cookies. If you reject them, or do not make a choice, Google Analytics is not loaded and no analytics cookies are set.
You can change your mind at any time using the Cookie settings link at the bottom of every page. If you withdraw your consent, we stop collecting analytics data, and you can delete any cookies already set using your browser settings.
You can also control cookies through your browser. Most browsers let you see, delete and block cookies, for all websites or for specific ones. If you block strictly necessary items, some parts of the website, such as remembering your choices, may not work as expected. To find out how, see your browser’s help pages, or visit www.aboutcookies.org.
To opt out of Google Analytics on every website you visit, you can install the Google Analytics Opt-out Browser Add-on.
5. Our Clients’ Digital Assistants
This policy covers the Sum Vivas website. When you use a Digital Assistant that we provide for another organisation, on their website, app or premises, that organisation’s own cookie and privacy policies explain how cookies are used there.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time, for example if we change the cookies we use. The “Last updated” date at the top shows when it was last revised. If we start using a new type of cookie that needs your consent, we will ask for your consent again.
7. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Sum Vivas Ltd
B11 Block B Business First, Goodlass Road, Liverpool, L24 9HJ
UK Company Registration Number: 11923412
Email: privacy@sumvivas.com