Professional Services
For estate agents, insurers, and consultancies, speed and clarity are everything. Digital employees qualify new enquiries, book meetings, gather documents, and keep clients updated—politely, consistently, and always on brand. That means your experts spend less time on admin and more time delivering value.
The result? Faster deals, smoother onboarding, and happier clients.
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What Digital Employees Bring to
Professional Services
01
Lead qualification and intake
Better-quality enquiries – only the right leads reach your team.
Faster responses – quick engagement improves win rates.
Less wasted effort – poor-fit leads filtered out automatically.
02
Appointment scheduling and preparation
No back-and-forth emails – meetings booked instantly.
Well-prepared clients – arrive with the right information in hand.
More expert time – free fee-earners to focus on deals and advice.
03
Document requests and secure uploads
Quicker onboarding – collect paperwork and evidence seamlessly.
Fewer delays – no chasing missing items or repeat requests.
Full audit trail – clear record of what was sent and when.
04
Client service hub
Reduced update calls and emails – FAQs and status always available.
Clients feel informed – more control and less uncertainty.
Higher satisfaction and referrals – smoother journeys build stronger loyalty.

Digital Employees don’t just support professional services—they keep them competitive.

80% faster first reply time

Quicker Responses

Automated assistance handles initial queries instantly, reducing delays and improving experience.

60% fewer process-related errors

Clear Processes

Structured, guided interactions make complex workflows easy to follow for both teams and clients.

+35% increase in decision confidence

More Confidence

Consistent, accurate answers build trust and help clients make informed decisions faster.

+42% pipeline velocity

Stronger Pipelines

Automated qualification and follow-up ensure a steady flow of high-quality leads.

+50% expert availability

More Expert Time

AI handles repetitive queries, freeing up experts to focus on high-value tasks and clients.

3x higher client retention rate

Lasting Client Relationships

Proactive communication and fast support create experiences clients want to return to.

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Sum Vivas - Digital Employees & AI Customer Service Solutions