PhoneAgent answers and resolves customer calls using natural, conversational speech. It securely handles payments, arranges callbacks, and integrates with your existing contact centre and CRM—so every caller gets outcomes, not just transfers.
The result? Engaging calls, happier customers, and less pressure on your team.
What PhoneAgent™
Brings to Your Business
Brings to Your Business
01
Natural voice, built for real conversations
Shorter calls – no waiting for menus, customers simply speak.
More issues resolved first time – fewer hand-offs, more happy customers.
A human-like experience – callers feel they’re talking to a capable colleague.
02
Secure payments and callback options
Revenue protected – take card payments safely within the call.
Fewer dropped calls – offer callbacks during busy times.
Customer trust upheld – compliant with industry security standards.
03
Works with your existing systems
Fast to deploy – drops in alongside your current IVR and contact centre.
Low risk – proven integrations with leading platforms.
Minimal disruption – keep using the tools and reports your team knows.
04
Automatic notes and sentiment tracking
Better follow-ups – agents get clear call summaries and next steps.
Valuable insight – track customer sentiment and call outcomes.
Ongoing improvement – identify friction points and refine quickly.
PhoneAgent ™ doesn’t just pick up the phone, they deliver real results from every call.
99.9% reliability
Faster
Capture every customer interaction across all channels instantly.
95% satisfaction
Friendlier
Connect with every customer effortlessly, anywhere.
30% resolution boost
More Effective Calls
Reach every customer, every channel, every time.
98% loss prevention
Protected Revenue
Grab every revenue opportunity with seamless channel coverage.
40% efficiency gain
Smoother Operations
Master every customer touchpoint with perfect integration.
50% analytics boost
Stronger Insights
See every customer interaction clearly across all platforms.
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