Learning & Development
From enrolment to graduation, digital employees make learning programmes smoother, more accessible, and more effective. They simplify onboarding, help learners 24/7, and provide insights to improve outcomes—whether for universities, training providers, or in-house L&D teams.
The result? Happier learners, less admin for staff, and stronger programme success.
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What Digital Employees Bring to
Learning & Development
01
Learner onboarding and enrolment
Faster sign-ups – reduce errors and cut admin bottlenecks.
Clear guidance – requirements and deadlines explained instantly.
Less staff pressure – admissions and programme teams focus on value.
02
Course discovery and booking
Smarter matching – natural Q&A helps learners find the right course.
Lower drop-offs – simpler date and format selection.
Higher enrolment – more bookings, fuller cohorts.
03
Always-on learner support
Fewer support tickets – logins, FAQs, and resets handled automatically.
Higher completion rates – timely answers keep learners on track.
Reduced tutor workload – free up time for teaching, not admin.
04
Insight to improve programmes
Spot blockers fast – identify where learners get stuck.
Continuous improvement – tweak content to lift satisfaction and results.
Evidence for stakeholders – clear data for funders and boards.

Digital Employees don’t just support learning—they help it succeed.

70% reduction in enrolment time

Simple Enrolment

Streamlined digital onboarding makes signing up fast and frustration-free.

99.9% support availability

Constant Support

AI assistance is available 24/7 to answer questions and guide users anytime.

+40% increase in completion rates

Smoother Journey

Clear, step-by-step guidance ensures fewer drop-offs and better engagement.

-50% manual admin workload

Less Admin

Automated workflows free up staff time by handling routine tasks efficiently.

+28% improvement in user success

Stronger Outcomes

Personalized support drives better engagement, learning, and retention.

100% visibility on user progress

Clear Proof of Impact

Real-time data and insights help measure performance and demonstrate ROI.

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Sum Vivas - Digital Employees & AI Customer Service Solutions