We Are
Sum Vivas
We don’t just create digital employees — we help organisations deliver better experiences, stronger results, and a future where technology and people work side by side.
We started Sum Vivas with one ambition: to change the way the world experiences technology.
For too long, businesses have relied on systems that process transactions but fail to connect with people. We believe it’s time to move beyond that.
Our Digital Humans combine intelligence, empathy, and creativity bringing a new standard of engagement where every conversation is natural, multilingual, accessible, and deeply human.
This isn’t about replacing people. It’s about reimagining what’s possible when human values meet breakthrough AI. Together, we’re building the future of customer engagement a future where organisations unlock efficiency and insight, while people feel truly seen, heard, and understood.
- Rob & Denise
To make interactions faster, easier, and more engaging—while delivering measurable business results.
We believe customer experience should be accessible, inclusive, and people centred. That’s why our digital employees are designed not just to answer questions, but to engage emotionally, provide instant support, and adapt in real time to everyone’s needs.
What We Do
We build digital employees that work across Web, Social, Phone, and Kiosk, giving people a consistent, seamless experience no matter how they choose to interact.
Our products combine natural conversation, automation, and data insights to deliver tangible benefits.
WebAgent®
A 24/7 multilingual digital colleague that lives on your website, guiding visitors, answering questions, and boosting engagement.
SocialAgent®
An always-on digital teammate managing conversations across Facebook, Instagram, WhatsApp, and more to build community and drive results.
PhoneAgent™
A dependable digital colleague that answers calls instantly, solving problems and booking appointments without hold times.
SmartKiosk™
A digital host in physical spaces like stores, airports, and arenas, greeting customers, giving directions, and promoting offers.